(646) 613-7032             (631) 481-1442                 (516) 508-9198

Frequently Asked Questions

Q Why should I use your flood damage services?


If you have experienced a flood or any kind of water damage, then you want to call in the real experts to help you sort it out quickly and as painlessly as possible. That is exactly what our certified technicians can offer you. As well as being able to provide the best water damage restoration services, we are available 24/7, 365  days a year and an emergency service is always a priority. YOU WILL ALWAYS speak to a representative of our company, never an answering service.

Q  How soon can you come?


When you have been the unfortunate victim of a flood or any other kind of water damage, the first thing on your mind is getting it sorted out and dealt with as soon as possible. Our technicians understand the desperation felt by our clients and thus make every effort to move as quickly as possible, without compromising our high standards to bring you the service you need. However, at the same time you should be aware that there are some services that might take more time from set up to completion but we will make you fully aware of this and give you a good time estimate when you call.

Q What other services does 911 Flood offer?


As well as being the experts in water and flood damage and restoration, 911 Flood is proud to offer its valued customers other services as well. We also offer fire/smoke cleanup, puffback cleanup, mold cleanup and sewage removal. All of our staff are company employees who have spent many years receiving proper training and knowledge. So if you want the best company for any of your emergency service needs, 911 Flood is the company to call!